Warehouse Management
A powerful warehouse management solution within Dynamics 365 Supply Chain Management that helps organizations optimize warehouse operations, improve inventory accuracy, and streamline the movement of goods from receiving to shipping.
Microsoft Dynamics 365 Warehouse Management is a powerful warehouse management solution within Dynamics 365 Supply Chain Management that helps organizations optimize warehouse operations, improve inventory accuracy, and streamline the movement of goods from receiving to shipping. It enables businesses to efficiently manage inventory, warehouse layouts, picking, packing, shipping, and replenishment using automation, barcode scanning, and mobile devices. It provides real-time visibility into warehouse activities, helping organizations reduce operational costs, increase productivity, and ensure faster and more accurate order fulfillment.
Dynamics 365 Warehouse Management integrates seamlessly with:
Who Can Learn?
- Warehouse Managers
- Inventory Controllers
- Logistics Coordinators
- Supply Chain Professionals
- Operations Managers
- Procurement Professionals
- ERP Functional Consultants
- Business Analysts
- Industrial and Logistics Engineers
- MBA (Operations) Graduates
- Freshers interested in Warehouse and Supply Chain Management
Professionals with Dynamics 365 Warehouse Management expertise can pursue roles such as:
A structured path from warehouse fundamentals through inbound and outbound operations, wave processing, and mobile devices, to replenishment, tracking, and real-world implementation.
1Introduction to Microsoft Dynamics 365 Warehouse Management
Overview of Warehouse Management · Warehouse Management within Supply Chain Management · Licensing overview · Navigation and user interface
2Warehouse Setup
Warehouse configuration · Zones and locations · Location directives
3Inventory Management
Stock tracking · Inventory dimensions · On-hand inventory
4Inbound Operations
Purchase order receiving · Putaway · Cross-docking
5Outbound Operations
Sales order picking · Packing · Shipping confirmation
6Work Management
Work templates · Work creation · Work execution
7Mobile Device Support
Warehouse mobile app · Barcode scanning · Mobile menu configuration
8Wave Processing
Wave templates · Wave release · Wave optimization
9Load and Shipment Management
Load building · Shipment consolidation · Carrier assignment
10Replenishment
Replenishment triggers · Min/max replenishment · Demand-based replenishment
11Cycle Counting
Cycle count plans · Count scheduling · Count variance handling
12License Plate Tracking
License plate structure · Nested license plates · Traceability
13AI-Powered Copilot
AI-driven insights · Copilot in Warehouse Management · Predictive analytics
14Integration with Supply Chain & Finance
Cross-app inventory posting · Cost accounting integration
15Integration with Commerce & Sales
Order fulfillment across channels · Retail replenishment
16Barcode, RFID & Mobile Devices
Barcode scanner setup · RFID tracking · Device profiles
17Microsoft 365 & Power Platform Integration
Excel, Outlook and Teams integration · Power BI reporting · Power Automate workflows
18Reporting & Analytics
Warehouse performance dashboards · Productivity reports · Accuracy reports
19Hands-on Practical Exercises
Configure a warehouse · Process inbound receiving · Run a wave · Complete a cycle count
20Real-Time Scenarios & Certification Preparation
End-to-end receiving-to-shipping scenario · Implementation best practices · Certification exam overview
Who Can Learn
- Warehouse Managers
- Inventory Controllers
- Logistics Coordinators
- Supply Chain Professionals
- Operations Managers
- Procurement Professionals
- ERP Functional Consultants
- Business Analysts
- Industrial & Logistics Engineers
- MBA (Operations) Graduates
- Basic understanding of warehouse and logistics processes
- Familiarity with Microsoft 365 applications
- No prior Dynamics 365 Warehouse Management experience required
| Level | Duration |
|---|---|
| Fundamentals | 16–20 Hours |
| Functional Training | 30–40 Hours |
| Advanced with Projects | 45–60 Hours |
| Corporate Training | 5–7 Days |
| Certification Preparation | 40–50 Hours |
Microsoft Dynamics 365 Warehouse Management is a robust warehouse management solution that enables organizations to efficiently control warehouse operations, optimize inventory movement, and improve order fulfilment accuracy. By integrating inventory, procurement, manufacturing, and logistics into a unified platform, it helps businesses increase warehouse efficiency, reduce operational costs, improve inventory visibility, and deliver products to customers faster and more accurately.
D365 Commerce
A cloud-based omnichannel retail solution that enables organizations to deliver seamless and personalized shopping experiences across physical stores, e-commerce websites, mobile applications, and call centers.
Microsoft Dynamics 365 Commerce is a cloud-based omnichannel retail solution that enables organizations to deliver seamless and personalized shopping experiences across physical stores, e-commerce websites, mobile applications, and call centers. It unifies sales, inventory, customer data, order management, and retail operations into a single platform, helping businesses improve customer engagement, optimize retail processes, and increase revenue.
Dynamics 365 Commerce integrates seamlessly with:
Who Can Learn?
- Retail Managers
- Store Managers
- E-Commerce Professionals
- Sales and Marketing Professionals
- Inventory Managers
- Supply Chain Professionals
- ERP Functional Consultants
- Business Analysts
- Retail Operations Executives
- MBA (Marketing and Retail) Graduates
- Freshers interested in Retail ERP
- Solution Consultant
- ERP Implementation Consultant
- Retail Operations Manager
A structured path from Commerce fundamentals through POS, e-commerce, inventory, pricing, and loyalty, to Finance/Supply Chain integration and real-world omnichannel implementation.
1Introduction to Microsoft Dynamics 365 Commerce
Overview of Commerce · Omnichannel retail concepts · Licensing overview · Navigation and user interface
2Omnichannel Retail
Unified commerce concepts · Channel management · Customer journey across channels
3Point of Sale (POS)
POS setup · Modern POS · Cloud POS · Offline mode
4E-Commerce
Storefront setup · Product catalog online · Checkout and cart configuration
5Product Information Management (PIM)
Product hierarchies · Attributes and variants · Catalog publishing
6Order Management
Order capture · Order fulfillment · Returns and exchanges
7Inventory Visibility
Real-time stock tracking · Cross-channel inventory · Availability rules
8Pricing and Promotions
Price groups · Discount rules · Promotion setup
9Customer Loyalty
Loyalty programs · Rewards and points · Customer segmentation
10Store Operations
Store setup · Staff scheduling · Store performance
11Payment Processing
Payment connectors · Payment methods · Payment security
12AI-Powered Copilot
AI-driven recommendations · Copilot in Commerce · Predictive insights
13Integration with Finance & Supply Chain
Cross-app data flow · Financial posting from retail transactions
14Integration with Sales & Customer Insights
Unified customer profiles · Sales-to-retail handoff
15Microsoft 365 & Power Platform Integration
Excel, Outlook and Teams integration · Power BI reporting · Power Automate workflows
16Reporting & Analytics
Sales dashboards · Inventory reports · Customer insights reporting
17Security & Governance
Role-based access · Store-level permissions · Data protection
18Hands-on Practical Exercises
Configure a POS · Set up an e-commerce storefront · Create a promotion · Process an order
19Real-Time Business Scenarios
End-to-end omnichannel purchase scenario · Store-to-online returns scenario
20Best Practices & Certification Preparation
Implementation best practices · Common pitfalls · Certification exam overview
Who Can Learn
- Retail Managers
- Store Managers
- E-Commerce Professionals
- Sales & Marketing Professionals
- Inventory Managers
- Supply Chain Professionals
- ERP Functional Consultants
- Business Analysts
- Retail Operations Executives
- Freshers in Retail ERP
- Basic understanding of retail and business processes
- Familiarity with Microsoft 365 applications
- No prior Dynamics 365 Commerce experience required
| Level | Duration |
|---|---|
| Fundamentals | 16–20 Hours |
| Functional Training | 30–40 Hours |
| Advanced with Projects | 45–60 Hours |
| Corporate Training | 5–7 Days |
| Certification Preparation | 40–50 Hours |
Microsoft Dynamics 365 Commerce is a comprehensive omnichannel retail solution that enables organizations to manage retail operations across physical stores, online channels, and mobile platforms from a single, integrated system. By combining inventory management, POS, e-commerce, customer engagement, AI-powered insights, and seamless integration with Dynamics 365 Finance and Supply Chain Management, it helps businesses enhance customer experiences, optimize retail operations, increase sales, and drive sustainable growth.